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Shipping & Returns

Shipping and Returns Policy

Shipping Policy:

Due to high volumes, shipping companies are occasionally experiencing delays that result in longer delivery times of 8-10 days instead of the standard 3-7. If you’ve received an order confirmation from us, your package is currently in transit. Due to these high volumes, shipping companies may not update your tracking information. Please know that our team and our supply chain partners are working very hard to ensure all packages are delivered as quickly as possible.  We are extremely grateful for your patience!

If you are experiencing delays longer than the above time frame or have any other questions, please let us know. Just drop us a note at wecare@furtherfood.com

In the US:
Shipping within the United States is $6.99 per order. We ship via FedEx or DHL, and you should allow 3-7 business days for delivery. Orders over $59, and auto-delivery orders shipping within the US get free standard shipping. 

Outside the US:
We ship worldwide via DHL International. Shipping rates to locations outside of the United States vary based on weight and location. Please allow 7-21 business days for international deliveries. Customers outside the US are responsible for all duties and taxes upon delivery. Your country may require you to pay import fees, customs, duties, VAT etc. which are not included in the shipping cost listed on our website. These charges are levied by the country you are shipping to, and payment is necessary to release your order from customs on arrival. These charges are the sole responsibility of the customer and are non-refundable. Please be aware that you may need to work with your local post office to pay customs and duties before they release your shipment to you. If you fail to pay applicable duties, taxes and fees the package will be abandoned and Further Food will not refund the abandoned order, including shipping charges and fees.

 

100% Money-Back Guarantee Return Policy:

We are so confident in the power of our products, we offer a 100% money-back guarantee. If for any reason you’re not completely satisfied, just return the container and your receipt within 30 days of purchase for a refund of the product purchase price. To obtain a refund, you must notify Further Food immediately via email at wecare@furtherfood.com no later than 15 days after purchase. You must return a copy of the receipt and container to Further Food at the address specified to you via email within 30 days of purchase.

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